Terms and Conditions

Welcome to Microgreen. These Terms and Conditions govern your use of our restaurant services, website, and any related applications or platforms. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By dining at our restaurant, using our website, placing an order, making a reservation, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

2. Restaurant Policies

When dining at Microgreen , the following policies apply:

• Reservations: While we accept walk-ins, reservations are recommended, especially during peak hours. Reservations may be held for up to 15 minutes past the scheduled time before being released.
• Dress Code: Smart casual dress is encouraged. We reserve the right to refuse service to guests in inappropriate attire.
• Large Parties: Groups of 8 or more may be subject to an automatic gratuity of 18%.
• Conduct: We reserve the right to refuse service or ask guests to leave if their behavior is disruptive, threatening, or inappropriate.

3. Online Ordering and Delivery

For online orders and delivery services:

• Order Accuracy: You are responsible for providing accurate ordering information. We cannot be held responsible for errors resulting from incorrect information.
• Delivery Areas: Delivery is available within a 5-mile radius of our restaurant. Additional fees may apply for extended delivery areas.
• Delivery Times: We strive to deliver within the estimated timeframe, but delivery times are not guaranteed and may vary due to weather, traffic, or high order volume.
• Minimum Order: A minimum order amount may be required for delivery services.
• Order Modifications: Once an order is confirmed, modifications may not be possible or may incur additional charges.

4. Payments and Pricing

Regarding payments and pricing:

• Pricing: All prices are in USD and are subject to change without notice. Prices displayed on our menu or website are exclusive of applicable taxes.
• Payment Methods: We accept major credit cards, debit cards, and cash. Digital payment methods may be available through our online ordering system.
• Authorization: By providing payment information, you authorize us to charge the amount due to the payment method provided.
• Errors: If we discover a pricing error, we reserve the right to cancel the order and notify you with the option to purchase at the correct price.

5. Loyalty Program

Participation in our loyalty program is subject to the following terms:

• Enrollment: Membership is free and available to individuals 18 years or older.
• Points: Points are earned based on eligible purchases and cannot be transferred, sold, or exchanged for cash.
• Expiration: Points expire after 12 months of account inactivity.
• Program Changes: We reserve the right to modify, suspend, or terminate the loyalty program or any aspect of it at any time.

6. Allergies and Dietary Restrictions

Regarding food allergies and dietary restrictions:

• Disclosure: You are responsible for notifying us of any food allergies or dietary restrictions.
• Cross-Contamination: While we take reasonable steps to accommodate dietary needs, our kitchen processes allergens, and we cannot guarantee that any menu item is completely free of allergens.
• Liability: We are not liable for allergic reactions or adverse health effects resulting from consuming our food.

7. Website Use

When using our website:

• Content: All content on our website, including text, graphics, logos, and images, is our property and protected by copyright laws.
• Prohibited Use: You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair our website.
• User Accounts: If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.

8. Limitation of Liability

To the maximum extent permitted by law, Microgreen shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, including but not limited to:

• Personal injury, property damage, lost profits, or data loss
• Any errors or omissions in the content of our website
• Unauthorized access to or use of our servers or personal information
• Interruption or cessation of services
• Delivery delays or damages to food during delivery

9. Indemnification

You agree to indemnify, defend, and hold harmless Microgreen, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising out of or relating to your violation of these Terms and Conditions or your use of our services.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications indicates your acceptance of the modified Terms and Conditions.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state where Microgreen Restaurant is located, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Phone: 8217015769
• Email: themicrogreenmail@gmail.com

Last Updated: May 15, 2025

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